I received an email saying that my item has been delivered but I haven’t received the item yet

Please check with your family members, friends or juristic person at your shipping address whether they have received the item on your behalf if not, please contact us. We are happy to help you

How do I track my order status?
I received the wrong / damaged / incomplete item, what should I do?
Can I return an item if I am not satisfied with it?
Can I change my address and/or phone number for my existing order?
What should I do if I miss the delivery date?
From tracking status, why do I receive my order in separate deliveries?
Can I cancel my order after order has been shipped?
I just received an email or SMS saying that my item has been shipped. When will I receive my order?
What if I am not at the delivery address when the package arrives?
Can I open the package and check the item before signing?
I checked my item status, why is it still with delivery company for so long?
Why did I received an email saying that my Item already delivered, but I haven’t received any item yet?