My Account
Orders
Payments
Product on Anusavry
Shipping & Delivery
Return
Refund
From tracking status, why do I receive my order in separate deliveries?
Items from the same order may arrive separately if they are from different sellers.
How do I track my order status?
I received the wrong / damaged / incomplete item, what should I do?
Can I return an item if I am not satisfied with it?
Can I change my address and/or phone number for my existing order?
What should I do if I miss the delivery date?
From tracking status, why do I receive my order in separate deliveries?
Can I cancel my order after order has been shipped?
I just received an email or SMS saying that my item has been shipped. When will I receive my order?
What if I am not at the delivery address when the package arrives?
Can I open the package and check the item before signing?
I checked my item status, why is it still with delivery company for so long?
Why did I received an email saying that my Item already delivered, but I haven’t received any item yet?